We want you to have a pleasant shopping experience with the Anchor Hanger. If you are not satisfied with your purchase, we're here to help. You can email us at firstname.lastname@example.org with any questions or concerns.
Need to make a return?
We pride ourselves on delivering the best customer service. If you're not satisfied with your Anchor Hanger order we'll gladly help to make things right. Please see below for more information on our return policy.
How long is the return window?
Anchor Hanger accepts returns within 15 days of order delivery. We do not accept returns after 15 days. Please notify us within 3 days of receiving your items of any damaged or wrong items received, so we can mark your order for refund and prepare shipping label for you.
When do you get your refund?
Once we receive your returned order, we will promptly issue a refund back to your original form of payment. After we issue your refund the processing time for you to receive your refund will depend on your banks processing time
All items except for swimwear and bodysuits are returnable.
Can I make an Exchange if the size is too small or too big?
Yes! For exchanges please email email@example.com
What's the exchange process?
Once you email us letting us know that you need to make an exchange and what size you need to exchange to, we can start the exchange process. You will need to ship your order to our returns centre using our return labels. Once we have your order, we can issue an exchange for you. You only pay for shipping on your exchange item.
If you have any questions or concerns about your order, please feel free to reach out firstname.lastname@example.org